Company: MICE INVEST SPAIN SL
ID Number: B98850167
RESPONSIBLE FOR MARKETING: ÀBAC COMUNICACIÓ VISUAL SLU
Fiscal address: ST. POETA ANTONINO CHOCOMELI 6B , ZIP CODE 46015 VALENCIA , SPAIN
Social Address: ST. VICENTE ANDRES ESTELLES 24, ZIP CODE 46117 BETERA , SPAIN
Domain / s: www.mice-collection.com / www.micecollection.es
Contact: +34 960 067 753
MICE COLLECTION, is the registered trademark and property of MICE INVEST SPAIN SL
MICE INVEST SPAIN SL as the owner of the website and owner of the domains www.mice-collection.com / www.micecollection.es. make this website available to Internet users, with the purpose of both Provide information on products, prices and offers, as well as the sale of their products providing various services through the Website.
We are a storeonline located in Valencia (Valencia, Spain). Our specialty is ONLINE selling through our website is also one of our most used services with deliveries to all of Spain on request.
The prices of the services or products provided by OUR WEB, are accessible in a clear and exact way from the same site from which they are subject to contracting. All prices have included the VAT
2. Intellectual and Industrial Property Rights
2.1. Intellectual and / or industrial property rights over any of the domains of MICE COLLECTION the website itself, its source code, design, trademarks, logos, navigation structure, graphic designs, and different elements contained in this web page, are the property of MICE INVEST SPAIN SL or, where appropriate, of its licensors, that the user of this website must respect, without it being understood that the use or Access to the online store and / or services gives the user any rights over the aforementioned elements subject to intellectual and / or industrial property rights.
2.2. It is forbidden that any of the contents related to this website are modified or compiled in any way. Any unauthorized use of the same implies the contravention of said rights.
2.3. It is prohibited that any graphic, icon or image, VIDEOS, stories or games available on this website are used, copied or distributed separately from the text or other images that accompany it. Any unauthorized use of the same implies the contravention of said rights.
3. General Conditions of Contract
3.1. These general conditions regulate the access and use of any of the domains that MICE COLLECTION makes freely available to Internet users. The use of certain services offered on this site will also be governed by the specific conditions provided in each case, which will be accepted by the mere use of such services.
3.2. The visualization, printing and partial downloading of the content of the website is authorized only and exclusively if the following conditions are met:
3.2.1. That is compatible with the purposes of any of the domains of MICE COLLECTION
3.2.2. That is done with the sole purpose of obtaining the information contained for personal and private use. Its use for commercial purposes or for its distribution, public communication, transformation or compilation is expressly prohibited.
3.3. MICE COLLECTION reserves the right to modify the commercial offer of the website (modifications on products, prices, promotions and other commercial and service conditions) at any time with notice to the client if necessary.
3.4. MICE COLLECTION does not guarantee the absence of interruptions or errors in the access to the web, in its content, nor that it is updated, although it will develop its best efforts to, in its case, avoid them, correct them or update them.
3.5. Both the access to this website and the use that may be made of the information contained therein is the sole responsibility of the person who carries it out. MICE COLLECTION will not be held responsible for any consequence, damage or harm that may arise from said access or use of the information. MICE COLLECTION is not responsible for possible security errors that may occur or for possible damages that may be caused to the user’s computer system (hardware and software), files or documents stored in the same, as a consequence of the presence of viruses in the user’s computer used for the connection to the services and contents of the web, of a malfunction of the browser or the use of non-updated versions thereof.
3.6. MICE COLLECTION does not assume any responsibility derived from the concession or contents of the links of third parties referred to in the web, nor guarantees the absence of viruses or other elements in them that may produce alterations in the computer system (hardware and software), documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason.
3.7. The unauthorized use of the information contained on this website, its resale, as well as the infringement of the Intellectual or Industrial Property rights of MICE COLLECTION , will give rise to the legally established responsibilities.
3.8. Contractual languages: The contractual language is Spanish and English.
3.9. In accordance with Spanish legislation on consumer matters, the provisions established in Law 1/2007 for the defense of consumers and users, as well as Law 34/2002 on the services of consumers, apply to purchases made through this website. the information society and electronic commerce, including the right of withdrawal in the legally established terms, although there are established for this online sales portal attached and specific conditions for shipments and returns that guarantee and preserve the proper functioning and equity of the transactions, that the client must read and accept before finalizing the purchase process, and that they are mandatory.
4. Prices of products and / or services
The prices of the services or products provided by www.micecollection.es / www.mice-collection.com , are accessible in a clear and exact way from the same site from which they are subject to contracting. These prices include the taxes applicable in Spanish territory, in this case the Value Added Tax (VAT).
Prices may change at any time and without notice. However, old prices will be maintained in all transactions issued up to the time of the change.
5. Delivery Time, Shipping Costs and Forms of Payment
5.1. MICE COLLECTION will send the orders to your customers according to the following conditions:
Shipments through couriers or transport agency. MICE COLLECTION does not guarantee or promise to meet delivery deadlines, not even more than 72 hours from the time of shipment. Once the package is shipped, always within the deadline set by the tramport agnecy , MICE COLLECTION is not responsible for the delay in the delivery of the package, since we can not control the working method or the times or possible delays by the sending agency. In that case MICE COLLECTION will not refund the amount of the order in any case.
* In the cases in which the customer dials the LOCAL PICKUP option, has 15 calendar days to pick up the package without charge. In the event that the client, after this time, wishes to cancel the order without having collected it, THE AMOUNT OF THE ORDER WILL NOT BE RETURNED BECAUSE IT IS AN ARTISAN AND PREFERRED PREPARATION (The article is made for each client, and there is no stock in the store. )
MICE COLLECTION RESERVES THE POWER TO VOID AND CANCEL THOSE ORDERS THAT CONTAIN INCOMPLETE, INCORRECT OR FALSE CONTACT AND ADDRESS DATA
MICE COLLECTION WILL TRY TO CONTACT THE CUSTOMER BY THE WAYS AVAILABLE TO CORRECT SUCH DATA. HOWEVER, THE ITEMS ACQUIRED IN OUR ONLINE SHOP WILL NOT BE SENT TO YOUR RECIPIENT IF THE CONTACT ATTEMPTED 24 HOURS THE CUSTOMER DOES NOT ANSWER, A MOMENT IN WHICH THE COST OF THE ACQUIRED ITEMS WILL BE REFUNDED AND THE COST OF THE SHIPPING WILL BE REFUNDED. (IF IT GIVES PLACE TO IT), WITHOUT ANY OTHER DAMAGE TO THE BUYER THAT WILL GIVE CANCELED THE ORDER.
Payment by Paypal: Buy quickly and safely. All you need is your email address and password, without the need to enter financial or personal information. Payments with Paypal are free, we will not charge you commissions .
Transfer / Income in account: Once the order is placed, you will receive an email with the order confirmation with the necessary information to make the payment.
The forms of Payment through Paypal and Transfer / Income in account are the cheapest in that order with respect to shipping costs.
Payment via virtual POS, (Point Of Sales terminal) provided by Redsys through MICE COLLECTION. Payments are secure through the external banking application
6. Confirmation of Realized Orders
6.1. Once the corresponding form for completing the order has been completed, the client will receive a confirmation by e-mail, with the order number, in addition to all the purchase data as well as a list of items and their corresponding prices, as an acknowledgment of receipt. applicable taxes and shipping costs (if any).
6.2. The customer can cancel an order by contacting MICE COLLECTION through his email, web form or phone and give the following information to proceed with the cancellation of the order:
a) Name of person or company that made the Order.
b) Number and Date of the Order.
The order will be canceled at the time the message is received, as long as the delivery has not been made to the courier company and / or no more than 7 days have passed since the purchase of the item.
6.3. When the order leaves our warehouse, the client will receive an email to notify you with the data of the courier who will deliver it. On the other hand you will receive an SMS or email from the courier with the data of the Delegation of Destination to be able to specify the delivery of the package.
6.4. MICE COLLECTION will inform the customer of any error in the prices or conditions of orders caused by reasons beyond our control.
6.5.MICE COLLECTION reserves the right to cancel and unilaterally cancel an online order processed on its platform under the following criteria:
* ORDER COMPLETED IN AN INCORRECT WAY (due to system error or reason unrelated to the usual operation of the platform)
* DISCOUNT MISAPPLIED OR INCORRECT PRODUCT (If the system applied a discount by mistake or the product purchased was incorrect, it had no price, or it was an internal product that is not for sale and serves as a group promotion.
* IF DOLO ATTEMPT DETECTED, MALINTENTION, HACKING OR TECHNICAL TO GET FREE PRODUCTS FROM A CUSTOMER WHERE THERE IS NO ACTIVE PROMOTION OR DISCOUNT OR HAS BEEN COMMUNICATED THROUGH ANY MEANS, THE ORDER WILL BE AUTOMATICALLY CANCELED AND WILL BE A CRITERION AND JUDGMENT OF MICE COLLECTION PUT IN KNOWLEDGE OF THE AUTHORITIES SAID AN ATTEMPT OF FRAUD OR MANIPULATION OF THE SYSTEM.
7.1. MICE COLLECTION guarantees the security and confidentiality of your communications with the user. In keeping with Organic Law 15/1999 on the Protection of Personal Data (LOPD) and the Regulations that develop it, in case you send us an email to the address indicated in it, or fill out a form of data collection or inquiry form, we inform you that the personal data that you provide us, will be recorded in the file for which you are responsable MICE COLLECTION in order to manage your query.
MICE COLLECTION declares that it has adopted all necessary and appropriate security measures to the provisions of Royal Decree 1720/2007, of December 21, which approves the LOPD Development Regulation and has established all technical means to its reach with the intention of avoiding the loss, misuse, alteration, unauthorized access or theft of the data that you provide.
7.2. The information that MICE COLLECTION receives in the different services is treated with completely confidentiality and security, incorporated into a database. The information received is used exclusively by MICE COLLECTION for purposes inherent to each service and will not be communicated to third parties unless MICE COLLECTION is obliged to do because it is public information or by judicial requirement or legal imperative.
7.3. Although most of the email addresses have been provided by you. They have been requested through the option available for use on our website. In any case, you can choose any of the possible options at this moment, or at any other time, or in the reception of future communications. MICE COLLECTION will treat this data with due diligence to avoid its alteration or loss such as the applicable regulations.
7.4. Customers and / or users of MICE COLLECTION can, at any time, exercise the rights of access, rectification, cancellation and opposition regarding their personal data by sending a signed request in writing together with a photocopy of their ID CARD Indicating Ref. LOPD, a the following address: ST. Vicente Andres Estelles Nº 24, ZIP CODE 46117 BETERA, SPAIN or sending an email to firstname.lastname@example.org, also attaching ID CARD
7.5. MICE COLLECTION will save the personal data that it has collected, and will adopt the necessary measures to avoid its alteration, loss, treatment or unauthorized access. MICE COLLECTION will comply with this obligation in accordance with the provisions of the applicable regulations.
7.6. If you have previously given your express consent, we will use your email address to send commercial communications. You can unsubscribe from them at any time.
8. Obligations of the User and / or Costumer
8.1. The user and / or customer of MICE COLLECTION is committed at all times to provide information on the information requested in the different forms and / or requests for information or purchase.
8.2. In the case of the sale or commercialization of products on our website that require the purchaser to be of legal age in accordance with the legislation in force in each country of origin (18 years in the case of Spain), the purchaser declares that he complies with This requirement to formalize the purchase.
8.3. If you have previously given your express consent, we will use your email address to send commercial communications. You can unsubscribe from them at any time. These communications will discuss services similar to those contracted by you.
MICE COLLECTION obliges not to assign or transmit your data to third parties. The recipient of these communications may revoke this consent at any time with the simple notification of his will to MICE COLLECTION
9. Follow-up, guarantees and withdrawal.
9.1. Order tracking
You can check the status of your orders anywhere and anytime by calling +34 960 O67 753 or through our contact form.
9.2. Guarantees and returns
The costumer enjoys a total guarantee in case the product presents any anomaly. All costs associated with the return for poor condition will be borne by MICE COLLECTION. The costumer must contact MICE COLLECTION directly through any contact route published on its website through our contact form or by phone at +34 960 O67 753,
so that it can deal with the processing of the product and replacement. In this case, the shipping costs will be borne by MICE COLLECTION. The easiest way is to send the item to DIRECCTION after having notified it and following the instructions given by MICE COLLECTION.
In case of defective product, MICE COLLECTIO will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for the consumer and user. MICE COLLECTION responds to the lack of conformity that manifests itself within two years of delivery. The consumer and user must inform MICE COLLECTION of the lack of conformity within 24 hours of receiving the product at home. These guarantees will be applied taking into account the nature of the goods traded on the website. In the event that not all of the above conditions are observed (original packaging, perfect conditions, attached invoice and compliance with the rules and deadlines for the return, the right of withdrawal will be considered not applicable.) In this case, MICE COLLECTION will not refund the amount paid nor will it be responsible for the return of the product if it has occurred without prior notice and by unilateral decision of the buyer. The client must find the appropriate means to request the collection of the product sent and its new shipment.
In cases of personalized orders for a customer, due to a high quantity of the same product requested or the order of special products out of catalog or delivery requirement less than what is stipulated in our purchase form (5 days), the product will be suspended. withdrawal right. In these exceptional cases, the client will be duly informed of this possibility beforehand.
9.3. Loss of Warranty
The guarantee will not be valid in case of factors external to the normal use of the product, such as misuse, breakage after use, incorrect or abusive handling by the customer or by third parties, as well as incomplete delivery or made in a different address than supplied by the customer at the time of purchase.
MICE COLLECTION has made a great effort to show the colors and patterns of the fabrics of its products in the closest possible way to reality. However, the color and / or prints of these products that appear on the screen may be subject to variations depending on the quality of the computer monitor or other light conditions, visual appreciation, photographic effects, etc. In this sense, MICE COLLECTION can not guarantee that they conform faithfully to reality.
the consumer should only be able to perform the same manipulations and inspections of the goods that would be admitted in a store. For example, the consumer could try on a garment, but he would not be authorized to wear it. In this case, the product warranty will be automatically lost.
9.4. Withdrawal of purchase
When making a purchase through www.micecollection.es / www.mice-collection.com, you have the right to withdraw from said purchase agreement within 14 calendar days from the purchase of the item, as long as the product does not has been sent. In this case, a refund will be processed once the item is received at your home, and the transportation charges will be paid by the customer.
The withdrawal period once delivered the order at the delivery address will expire after 14 calendar days from the day you or a third party indicated by you, other than the carrier, received the goods.
To exercise the right of withdrawal, you must notify us of your decision through an unequivocal statement through our contact form, by email to email@example.com or by ordinary mail to St. Vincent Andres Estelles 24, zip code 46117 Betera, Spain. You can use the model of withdrawal form below, although its use is not mandatory:
“To the attention of ……………………… ..:
We hereby inform you that I am withdrawing from my contract for the sale of the following property:
-Number of reference of the product to return
– Required the dd / mm / yyyy – received the dd / mm / yyyy.
– Name of the consumer and user or consumers and users
– Address of the consumer and user or consumers and users
-Firma of the consumer and user or consumers and users and date.
– Bank account number to make said refund.
We would appreciate knowing the reason for the return to improve our quality service
In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the expiration of the corresponding term.
In case of withdrawal, we will refund the amount of the item (s) received in our facilities, after checking their status, excluding shipping costs, no later than 14 calendar days from the date on which they were sent. inform us of your decision to withdraw from this contract. We will proceed to make such refund through bank transfer. We may withhold reimbursement until you have received the goods, or until you have submitted proof of the return of the same, depending on which condition is met first. You must return or deliver directly the goods without undue delay and, in any case, no later than 7 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if you make the return of the goods before the term has expired. You must assume the direct cost of returning the goods.
You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.
However, the right of withdrawal will not apply to contracts that refer to:
a) The supply of goods made according to the specifications of the consumer and user or clearly personalized.
b) The supply of goods that may deteriorate or expire quickly.
c) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
d) The beneficiary or recipient of the product is a person different from the one described as “buyer” or the delivery address does not coincide with the one indicated by the customer at the time of purchase. (If this happened, we would understand that the only responsible for the failure would be the transport agency and should process the complaint directly with them to correct the reception of the article).
In what cases does the right of withdrawal not exist?
We will warn by this way that the right of withdrawal does not fit in goods made according to the specifications of the consumer or clearly personalized. Changes in the standard color, dimensions of the product, items from our online store, models that do not appear in our catalog and that require the preparation of a new pattern, that the right of cancellation is automatically canceled.
10.1 The cookie is any type of file or device that is downloaded to a user’s terminal equipment in order to store data that can be updated and retrieved by the entity responsible for its installation. Its main functions are to take control of users and get information about the user’s browsing habits and avoid intrusion attempts through spyware.
The main types of cookies are the following:
1. Depending on who manages them:
to. Own: are those that are sent to the user’s terminal from a computer or domain managed by the editor or responsible for the Web since the service requested by the user is provided.
b. Third party: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher or responsible for the Web, but by another entity that treats the data obtained through cookies.
2. Depending on the length of time they remain activated:
to. Session: They are a type of cookies designed to collect and store data while the user accesses a Web page.
b. Persistent: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
3. According to its purpose:
to. Techniques: Are those that allow the user to navigate through a Web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session , access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for the dissemination of videos or sound or share content through social networks.
b. Personalization: Are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser through which access to the service, the regional configuration from where you access the service, etc.
c. Analysis: Are those that allow the person responsible for them, tracking and analyzing the behavior of users of the Web sites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the Web sites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the data of use made by the users of the service.
d. Advertising: Are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a Web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency in which the ads are displayed.
and. Behavioral advertising: Are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor or responsible for the Web has included in a web page, application or platform from which it provides the solicited service. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
10.2. Relationship and description of cookies used by this website or website with distinction of level of intrusion of them (level 1, free of intrusion, level 2, minimally intrusive, level 3, moderately intrusive) are (seo u): Domain: disguises .is
Below, we detail the own and third-party cookies that we use.
Own cookies: the cookies belonging to www.disfrazitos.es
Third-party cookies: the third-party cookies we use are:
-Cookies registered in Google Analytics for analytical, strategic and commercial purposes, owned by Google Inc.
-Cookies from Addthis, for analytical purposes on social networks, owned by Addthis Inc.
-Cookies of Veinteractive, for analytical purposes, owned by Veinteractive Inc.
-Cookies from Tawk.to, for commercial purposes, owned by tawk.to Inc.
-Cookies of Double Click, for advertising, commercial and analytical purposes, owned by Google Inc.
-Cookies of Google Adwords, for advertising, commercial and analytical purposes, owned by Google Inc.
-Cookies of Google Dynamic, for advertising, commercial and analytical purposes, owned by Google Inc.
10.3. The user of this web portal can allow, block or eliminate the cookies installed on his computer by configuring the options of the browser installed on his computer. In case of using the browser:
Chrome, from: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
or Explorer, from: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
or Firefox, from: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
o Safari, from: http://support.apple.com/kb/ph5042
10.4. The Administration of this Web portal is not responsible for the malfunctions that may result in blocking or deletion of one, several or all of the cookies described above.
11. Legislation and applicable jurisdiction
These General Conditions will be governed and interpreted in accordance with the Laws of Spain. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts of the user’s domicile.
11.1. The general conditions of sale, product shipping and return policy stipulated in this document may vary and be changed by MICE COLLECTION without prior notice, being an innate right on the part of MICE COLLECTION to do so without explicitly communicating in another document external to this.